Terms of Service

By engaging with YingGuo Furniture Manufacturing ("Company," "we," "us," or "our") for wholesale furniture procurement, you ("Client," "you," or "your") acknowledge and agree to be bound by these Terms of Service.

These terms apply to all business relationships, including but not limited to:

• Wholesale furniture orders and manufacturing services
• Custom design and production projects
• ODM/OEM partnerships and private labeling arrangements
• Drop shipping and distribution agreements

B2B Wholesale Only: Our services are exclusively available to qualified business entities including retail chains, importers, distributors, hotel developers, and commercial project managers.

Qualification Requirements:

• Valid business registration and tax identification
• Demonstrated commercial furniture experience or established business operations
• Ability to meet minimum order quantities (MOQ) as specified per product category
• Compliance with import/export regulations in your jurisdiction

Order Confirmation: All orders require written confirmation and are subject to our acceptance. Order acceptance occurs upon our written acknowledgment and production scheduling.

Minimum Order Quantities:

• Standard products: Minimum 1 container (20ft/40ft) or as specified
• Custom designs: MOQ varies based on complexity and materials
• Sample orders: Available for qualified clients with separate terms

Modifications: Order modifications must be requested in writing and are subject to production status and additional charges.

Pricing Structure: All prices are FOB (Free on Board) from our manufacturing facility unless otherwise specified. Prices exclude shipping, insurance, duties, and taxes.

Payment Terms:

• New clients: 50% deposit upon order confirmation, 50% before shipment
• Established clients: Net 30 days with approved credit terms
• Custom orders: 50% deposit, 40% at production completion, 10% before delivery

Currency: All transactions conducted in USD unless alternative arrangements are agreed upon in writing.

Production Timeline: Standard lead times range from 30-60 days depending on order complexity and current production schedule. Custom designs may require extended timeframes.

Quality Standards: All products manufactured to international standards including ROHS, FCC, and CE certifications where applicable.

Shipping & Delivery:

• Professional packaging designed for international shipping
• Delivery terms as specified in individual purchase agreements
• Risk of loss transfers upon delivery to carrier

Quality Guarantee: We guarantee products free from manufacturing defects under normal commercial use conditions.

Inspection Period: Clients have 7 days from delivery to inspect and report any quality issues or damages.

Return Policy:

• Manufacturing defects: Full replacement or credit at our discretion
• Shipping damage: Must be reported within 48 hours with photographic evidence
• Custom orders: Non-returnable unless manufacturing defects are present

Design Ownership: Original designs and manufacturing processes remain our intellectual property unless specifically transferred through written agreement.

Custom Designs: Client-provided designs remain client property. We maintain manufacturing rights for agreed-upon production runs.

Confidentiality: Both parties agree to maintain confidentiality regarding proprietary designs, pricing, and business information.

Limited Warranty: Products warranted against manufacturing defects for 12 months from delivery date under normal commercial use.

Limitation of Liability: Our liability is limited to product replacement or refund. We are not liable for consequential, incidental, or indirect damages.

Force Majeure: Neither party liable for delays or failures due to circumstances beyond reasonable control including natural disasters, government actions, or supply chain disruptions.

Termination: Either party may terminate ongoing business relationships with 30 days written notice. Existing orders remain binding until completion.

Governing Law: These terms governed by the laws of the People's Republic of China. Disputes resolved through arbitration in accordance with local commercial arbitration rules.

Severability: If any provision is deemed invalid, remaining terms remain in full force and effect.